Reservation Policy

Check-in/Check-out Time:

  • Check-in: From 2:00 p.m. to 6:00 p.m.
  • Check-out: Latest by 11:00 a.m.
  • We do not have a 24 hour concierge service and therefore check in after 6:00 p.m. can only be guaranteed if notified in advance.  We will arrange a self-check-in for you with instructions to be emailed separately once we get your notification of late arrival (after 6:00 p.m.).  The Innkeeper reserves the right to release your room for late arrivals without this notification.

Payment Schedule:

  • A deposit worth 50% of total charge (including tax) will be imprinted anytime after booking.
  • The remaining 50% will be charged on the day of your arrival.
  • On selected weekends, some rooms may require 2-day stay as minimum
  • Cash, Debit and Major Credit Cards (VISA, MC, AmEx) accepted
  • Harmonized Sales Tax (HST): 15%

Cancellation:

  • When given at least 14 days’ notice prior to your arrival, any deposit taken will be refunded less a $30 CDN service charge for each room booked.
  • If less than 14 days’ notice is given, the full amount for your stay will be charged.
  • We strongly recommend that you consider taking out Holiday Insurance to cover you in the event of delays or cancellation.
  • The Innkeepers respectfully reserve the right to seek full recompense for any damage done to property or furnishings during your stay.